Cancellation Policy

🌿 Individual Healing Session Booking Policy To honour the time, energy and preparation held for each individual healing session, the following booking policy applies: Payments & Refunds All sessions are paid in full at the time of booking and are non-refundable. Rescheduling Appointments may be rescheduled with a minimum of 48 hours’ notice. A maximum of two reschedules is permitted per booking. Rescheduled sessions must be used within six months of the original appointment date. Late cancellations, missed appointments or additional reschedules will result in the session being considered used. Site members may reschedule their appointments online; however, all rescheduling remains subject to the notice periods and reschedule limits outlined in this policy. Transfers If you are unable to attend your session, you may transfer your appointment to another person. As each session is prepared for the individual and preparation may begin prior to your appointment, a minimum of 24 hours’ notice is required if you wish to transfer your appointment to someone else. Please email or text the new person’s details so the booking can be updated. Transfers requested with less than 24 hours’ notice may not be accepted and will be considered at my discretion. Late Arrivals If you arrive late, your session may be shortened in order to honour the next person’s appointment time. The full session fee still applies. No-Shows If you do not attend your scheduled session without prior notice, the session will be considered used. For further details, please refer to the full Terms & Conditions available on the website. Agreement Thank you for respecting this policy and the time set aside for your session. Your commitment allows me to serve each person with full presence and care. By booking a session, you acknowledge & agree to this booking policy. 🌿Packages & Multi-Session Bookings Package sessions (3 or 5 sessions) are non-refundable & cannot be exchanged for other services. Packages must be used within the specified time period from the date of purchase, otherwise remaining sessions will be forfeited. The Individual Healing Session Booking Policy applies to each session booked within a package, including rescheduling limits, transfer notice periods, late arrivals and missed appointments. Missed appointments or late cancellations for package sessions will be considered as a used session. By booking a package, you acknowledge & agree to this booking policy.